PrestaShop Product Reviews & Comments – Discount Vouchers, Customer Photos, JSON-LD & Fee-Free Trust Widget

General Settings & Moderation

Management and configuration of module functionality from the admin panel.

• Submission Control: Optional pre-publication moderation, guest review toggle, and Q&A section toggle.
• Multilingual Reviews: Combine reviews across all store languages, display ISO flag badges next to authors (when review language differs from interface language), and provide a "Show only:" filter on product pages.
• Placement & Hooks: Complete control over element positioning. Product lists: displayProductListReviews, displayProductPriceBlock, and custom displayPpProductCommList. Product pages: displayProductAdditionalInfo (default), displayProductActions, displayProductPriceBlock, and custom displayPpProductCommentStars. Full review section & Q&A tab in displayFooterProduct. Built-in script enables moving rating stars directly below the main H1 title.
• Form Configuration: Option to automatically truncate surnames to the first letter, enforce a default 5/5 rating, set photo limits, and define minimum time intervals between submissions.

Automation & Incentives

Configuration of automated message workflows and discount voucher generation.

• Reminders (Cron & Manual): Set delay period (days) and target order statuses triggering email requests; supports automated dispatch via CRON or manual queue management.
• Queue & Delivery Logs: Single or bulk email processing, delivery status logging, error retries, and a cap of up to 7 successful reminder emails per order.
• Analytics & Statistics: Total request and review counts, conversion rates, issued vs. redeemed vouchers, paid orders using vouchers, and attributed revenue.
• Vouchers: Automatic generation of personal discount vouchers (fixed amount or percentage) for reviews submitted via signed email invitations. Configurable expiry dates, minimum order values, free shipping options, exclusion of discounted items, voucher stacking, and extra bonuses for photo attachments.
• Notifications: Email alerts for store administrators upon new submissions, and customer notifications when an official answer to their Q&A question is published.

Styling & Customisation

Visual adjustment of the interface directly from the back office panel.

• Colour Palette: Customisable colors for stars, primary and secondary text, panel backgrounds, borders, trust widget elements, and border-radius corners.
• Live Preview: Preview colour and corner rounding adjustments in real-time before saving settings.
• Dark/Light Mode: Independent light and dark theme configurations for the global trust widget.

Trust Widget Configuration

Fine-tune parameters for the floating rating panel.

• Conditional Display: Define the minimum review rating threshold for widget stats, set the number of previewed reviews, and prioritise reviews containing photos.
• Positioning: Select screen alignment edges with independent margin offsets for Desktop and Mobile viewports.
• Branding Assets: Upload custom store logos in JPEG, PNG, WebP, or GIF formats (up to 2 MB); images automatically adjust to fit a square container.
• Multilingual Content: Configurable label text for info links and incentive call-to-action prompts.

Security & Legal Compliance

Adapt your store to European legal frameworks and protect against spam.

• Omnibus Verification: Assign order statuses that define verified purchases, and edit explanatory texts describing your verification methodology.
• GDPR Compliance: Consent checkboxes in guest review and Q&A forms, fully integrated with PrestaShop's official GDPR data export and erasure hooks.
• Google reCAPTCHA: Built-in protection supporting reCAPTCHA v2 Checkbox, v2 Invisible, and v3 models.
• Data Retention on Uninstall: Optional preservation of reviews, replies, photos, votes, reports, questions, and module logs upon uninstallation.

Developer & Migration Tools

Features designed for smooth deployment and data transfers.

• Migration from "Product Comments": Fast data import from the native PrestaShop product comments module without data loss or duplicate entries.
• Backup System: Export and import reviews, questions, answers, and meta tables to a structured JSON file. (Excludes images; the img/ppproductcomments/ directory must be copied manually).
• Data Restoration: Restoring a backup overwrites current reviews and Q&A entries.
• Sample Data Generator: Includes 12 sample English reviews with photos and widget logos pre-mapped to Product IDs 1–4.

Photo Reviews

Customers can upload image files alongside their feedback up to administrator-defined limits. Store visitors can filter reviews using "With photos only" and language filters ("Show only:") on multilingual stores.

Pinned Reviews

Highlight select top-tier reviews by pinning them to the top of the product page review list with a special featured badge.

Helpfulness Ratings & Reporting

Logged-in customers can vote reviews as helpful or unhelpful, or report inappropriate entries for administrator moderation.

Verified Purchase Badge & Merchant Replies

Reviews receive automated verified purchase badges. Store administrators can publish official merchant responses directly below individual reviews.

Product Q&A Tab

A dedicated tab alongside traditional comments allowing shoppers to ask questions on product pages and store personnel to publish official answers.

Interactive Trust Widget

A floating badge showing average ratings that expands into a drawer panel (mobile- and desktop-friendly) displaying Omnibus verification compliance details and recent reviews.