Ensure your store stability, security and priority support. Transparent billing terms.
Billing Model
We offer two cooperation models:
- SLA Packages (Retainer): Fixed monthly fee guaranteeing developer availability, monitoring and lower hourly rates.
- Time & Material (Ad-hoc): Billing for completed work, without fixed commitments, but with lower task priority.
Start
For small stores
449.00 zł
/net/month
3 hours guaranteed
Response within 24h
Basic monitoring
Manual updates
Backup 1x/day
Paid staging
Audit once/year
Standard overtime
Most Popular
Business
For growing stores
1,490.00 zł
/net/month
7 hours guaranteed
Response within 4 hours
Advanced monitoring
Auto updates
Backup 4x/day
Staging environment included in package price
Audit quarterly
-15% overtime
Enterprise
High-Traffic & B2B
Individual pricing
/net/month
Dedicated team
Response within 1 hour (24/7)
Full monitoring (APM)
Complete updates
Real-time backup
Test environments (Dev + Stage) included in package price
Monthly report
-30% overtime
What is included in a "service hour"? (Definition of scope)
Explanation of what the client can use the package hours for, to avoid misunderstandings:
- Programming work (PHP/JS/Smarty).
- Error debugging and log analysis.
- Module installation and configuration.
- Server administration work (Linux/Nginx/MySQL).
- Consultations and advice.
What is not included in a "service hour"?
Explanation of what the client cannot use the package hours for, to avoid misunderstandings:
- Graphic work (designing graphics, logos, banners).
- SEO-related work (search engine optimization).
- Marketing-related work (advertising campaigns).
- Translation-related work (content, languages).
- Hosting-related work (domain purchase, server).
- Payment-related work (payment integration).
- Legal-related work (contracts, terms).
- Security-related work (security audits).
FAQ
- Do unused hours carry over to the next month? (Usually in the industry: no or only part).
- What does the change implementation process look like? (Description: Issue in Jira -> Estimation -> Acceptance -> Dev -> Tests on Stage -> Deploy to Prod).
- Do you support PrestaShop 1.6? (Yes, but with increased security / additional fee for "legacy support").
- Don't know which package to choose? Is your PrestaShop heavily modified?
- we will prepare a zero audit and individual pricing. : contact form