PrestaShop Technical Support and Store Development

Stability. Performance. Scalability. Your E-commerce Technology Partner.

PrestaShop is a powerful yet demanding environment. As an official technology partner, we don't just "maintain" your e-commerce experience, but provide the engineering backbone for your e-commerce. We take full responsibility for the code, infrastructure, and operational continuity of your store, allowing you to focus on selling.

Our offer is aimed at conscious store owners, e-commerce managers and agencies looking for subcontractors (White Label), who understand that technological debt and low performance are real financial losses.

1. Maintenance and Business Continuity (Maintenance & SLA)

We ensure operational stability for high-traffic stores. Our procedures go beyond standard "module updates."

• Safe Updates (Upgrade & Patching): We perform updates within branches (e.g. 1.6 -> 1.7.x -> 8.x -> 9.x) and migrations between versions. Each update is tested in the Staging environment before deployment to production, which eliminates the risk of downtime.

• 24/7 Monitoring: We use external probes monitoring service availability (HTTP/HTTPS, database, task queues). We respond to incidents before your customers report them.

• Backup and Disaster Recovery: We implement incremental backup policies with integrity verification. We guarantee fast store recovery time (RTO) in case of critical failure.

• Security Audit: Vulnerability analysis (CVE), protection against XSS/SQL Injection attacks, security headers configuration and server hardening.

2. Performance Optimization and Core Web Vitals

Store speed is not only UX, it is a Google ranking factor and key to higher conversion (CR). We don't guess – we measure.

• Code and database profiling: We analyze bottlenecks using profiling tools. We detect and optimize slow SQL queries, missing indexes and loops in PHP code consuming excessive CPU/RAM resources.

• Advanced Cache Mechanisms: Configuration and optimization of Varnish Cache, Redis or Memcached for sessions and database queries.

• Front-end Performance: CSS/JS minification, Critical Rendering Path optimization, implementation of next-generation formats (WebP/AVIF), and Lazy Loading. A real fight for "green" results in Google PageSpeed ​​Insights.

• Handling large data volumes: Optimization of stores with product databases above 50,000 SKU and millions of records in order tables.

3. Development and Functional Development

We create bespoke solutions, avoiding "spaghetti code." We work in accordance with PSR standards and the Symfony architecture (for PrestaShop 1.7/8/9).

• Dedicated Modules: Writing custom extensions instead of installing ready-made ones that burden the system.

• API Integrations (ERP/WMS/PIM): Bidirectional data exchange with systems like Subiekt, Comarch, SAP, BaseLinker or warehouses. Queue support (RabbitMQ) to ensure asynchronicity and synchronization performance.

• Error Repair (Debugging): Server log analysis (Apache/Nginx/PHP-FPM) to identify difficult-to-detect "500" errors or shopping cart problems.

• Code Refactoring: Cleaning up the code after previous developers, removing unused overrides, updating the PHP version (7.4 -> 8.x+ -> 9.x).

4. Technical Cooperation Model

We operate transparently. As a business client, you have full insight into what we do.

5. Why us?

We're not a marketing agency that just happens to build stores. We're a software house specializing in the PrestaShop ecosystem.

• Expert knowledge: We know the PrestaShop architecture inside out (Smarty, Twig, Doctrine, Hooks).

• Solving problems, not masking them: We do not install another "cache" module if the problem lies in a poorly written SQL query.

• Long-term partnership: Our clients cooperate with us on average for 4 years, scaling their businesses from small stores to segment leaders.

5. Why is it worth taking advantage of the consultation?

Free technical consultation is not only an opportunity to ask questions, but above all a chance to gain expert knowledge about the condition of your store. Here is why it is worth spending 20 minutes:

• Professional diagnosis: You will receive an initial assessment of the technical condition of the store without commitments. You will find out if problems result from configuration, code or infrastructure.

• Knowledge of costs: Instead of guessing repair costs, you will receive a realistic estimate of the time and budget needed to solve problems.

• Action roadmap: We will propose priorities – what to fix first to quickly improve store performance and stability.

• Offer transparency: You will find out exactly how we work – without hidden costs or surprises. If we cannot help, we will tell you honestly.

Do you need an audit or permanent technical care?

Contact us to discuss the details of your project. We precede work pricing with an initial technical analysis of the store.